Housekeeping is a sequence of dozens of small manipulation tasks done quickly in a space that guests have just left in an unpredictable state. Stripping and making a bed, cleaning a bathroom to standard, restocking supplies, and moving carts and luggage are all tasks a hotel does hundreds of times a day.
HiOps films housekeepers, laundry staff, porters, and maintenance workers from their own point of view. Fixed cameras in rooms and back-of-house areas capture the full task in sync.
We collect in operating hotels across several countries under their privacy rules. No guests are filmed. Staff are consented and compensated.
Episodes are segmented by task and sub-task, labeled in plain language, and tagged for outcome. Object tracking for linens, supplies, and carts is available. Delivery is in your schema.
Choose from the tasks below and request a sample.