Privacy Policy
Last updated October 4, 2026
1. Scope
This policy explains how HiOps collects, uses, and protects personal information from visitors to this website and from people who contact us. It does not cover the datasets we produce for clients; those are governed by participant consent agreements and by our client contracts.
2. Information we collect
When you submit a form on this site, we collect the information you provide: your name, work email, company, role, and the details of your request. We also collect standard technical information such as IP address, browser type, and pages visited, through our hosting provider's logs.
3. How we use it
We use your information to respond to your request, to prepare samples and proposals, to operate and secure the site, and to communicate with you about HiOps services. We do not sell personal information.
4. Sharing
We share information only with service providers who help us run the site and deliver email (for example, hosting and email-delivery vendors), under agreements that restrict their use of the data, and where required by law.
5. Data participants
People who appear in HiOps collection footage take part under a separate written consent that explains how their footage will be used, and they are compensated for their participation. Requests relating to participant data should be made through the request form on this site.
6. Retention
We keep form submissions for as long as needed to respond to and follow up on your request, and as required for our business records.
7. Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us through the request form on this site.
8. Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure.
9. Children
This site is not directed at children under 16 and we do not knowingly collect their personal information.
10. Changes
We may update this policy from time to time. The date at the top shows when it was last revised.